FUNCTIONS OF BOTS

Bots as Internet robots are mostly referred to as are the automated software applications employed to various automated tasks over internet. The tasks bots perform are mostly repetitive in nature. Their functioning may be mostly related to gathering data of specific kind. One example of such bots are internet crawlers which are employed by search engines for preparing indexes of the web pages. Many a time bots are also employed for bad activities also. They may steal social media data and may even facilitate a financial theft.

Let’s understand here few of the most popular terms associated with this concept. The most popular terms we hear around this are bots, chatbots, and robots. While robot is a generalized term for a system performing automated tasks other terms are specialization of the same. A chatbot is an automated system learning patterns of automated responses and accordingly making communication with the targeted person. On the other hand, bots are employed mainly for collecting metadata related to resources.

A chatbot is used when the supporting team is not able to interact with the customer directly, but this does not mean that chat bots can replace human entirely. Chatbots do specific replies which is put in their system hence they can not reply customer’s every question with much detail. Sometimes these chatbots are not able to satisfy a customer’s need and they are left frustrated. Chatbots should be used in the marketing and sales in the desirable way of a customer’s need.

Google in its search engine also use a bot known as web crawlers. These bots helps the search engine improve by analyzing the data and bringing result sooner. These bots are used in developing the content on web. These bots copy the page for content developing and let the user access other page efficiently. Before 2000 there was a huge amount of web pages but there was not enough bots for them to modify that’s why they struggled to give relevant results.

Another bots which perform undesirable functions are called malware. For example, these bots copy email addresses from different websites and then add them to the spam mail list. The problem is that these bots go unnoticed, they hide into computers by using file names and process another. The other format of malware is download links, these links are often a picture or video. By clicking these pictures and videos server is connected to a downloadable link containing viruses and malware. Some bots are called scare bots as they carry a message which scares the user and by clicking at them they eventually get a virus.

If your computer is infected with a malware first thing you need to do is disconnect it from the network. This will stop the theft of information of your computer. The more the technology is developing the more it is getting developed towards an automatic world. With these advancements opportunities and development come. These bots can actually help you in improving your services for your user.

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